Administration

JCPB Administration consists of a President & CEO, executive management team and the Administrative Assistant to President & CEO. Responsibilities include overseeing the operations of the Power Board, administering policies, and supervising employees within each department.

The following lists the names and titles of JCPB’s administrative staff:

Chief Executive Officer, Jeff Dykes
Contact for operational service questions or concerns.
423-952-5040
Administrative Assistant to CEO, Ceilya Campbell 423-952-5039
CFO & Chief Customer Officer, Brian Bolling 423-952-5124
Chief Engineering & Technology Officer, Mark Eades 423-952-5028
Chief Operations Officer, Rodney Metcalf 423-952-5186
Chief Data Officer, Eric Egan 423-952-5009
Human Resource Manager, Connie Crouch 423-952-5036

TVA Provides regulatory oversight for JCPB, and other local power companies throughout the Valley, regarding rates and service practices. If you have an issue or complaint that you have not been able to resolve with JCPB, TVA's Complaint Resolution Process may be of assistance.

Website http://www.tva.com/complaintresolution
Email complaintresolution@tva.gov
Phone 1-888-289-8409