Rates
If you are a residential customer inquiring about residential rates or if you have a question about your bill, contact one of our Customer Support Representatives at 423-282-JCPB (5272) or 423-952-5014 between the hours of Monday thru Friday, 7:30 am – 5:30 pm EST.
Learn more about TVA’s Fuel Cost Adjustment
Rate Sheet
Rates versus Fuel Cost Adjustment
Each quarter TVA implements a Fuel Cost Adjustment (FCA) that can fluctuate with TVA’s fuel and purchased power costs. Therefore, electric rates may increase or decrease slightly based on the amount TVA pays for fuel and purchased power. The total price per kilowatt-hour for the current month is highlighted in blue.
JCPB rate schedule is indicated in black. JCPB rates are approved by the Board of Directors. The most recent rate change was implemented November 1, 2009 (FCA rates change monthly). The rates listed below represent the current residential rate, in addition to the Fuel Cost Adjustment. If you have any questions please contact Customer Support at (423)952-5014.
ELECTRIC RATES Effective November 1, 2009
RESIDENTIAL - RS (Rate 122)
CUSTOMER CHARGE $8.01
ALL KILOWATT HOURS 8.594 CENTS PER KWH
*Total cents per kWh 8.265 (includes FCA)
*For commercial and industrial rates, please go to Business & Industry/Rate Information.
What is the “customer charge?”
The customer charge is a fixed monthly charge designed to evenly distribute costs JCPB incurs when providing electric service to customers. Examples of charges that are incurred are: meter reading, maintaining customer records, capital and maintenance costs, etc. In other words, whether customers use electricity or not it costs to provide electric service to each and every customer. All customers (i.e. residential, commercial, and industrial) are charged a customer charge.
What is the “kWh charge?”
The kWh charge is the total amount of electricity your household consumes. For example, the kWh charge is the cost of the electricity used to power all your electric appliances; such as, heating and cooling systems, water heating, televisions, lighting, washers and dryers, refrigerators and freezers, and other miscellaneous appliances.
Electricity is measured via a meter on the side of your home in kWh units. A watt is a basic measure of electricity. A kilowatt is one-thousand watts. For example, a 100 watt light bulb used for 10 hours equals one kilowatt hour.
Terms & Conditions
Invoices are due when issued. Please pay this invoice as soon as it is received. Return payments in the enclosed envelope, pay in person at the Johnson City Power Board (JCPB) office, or contact our office for a list of other locations that accept JCPB payments. Please note recent payments may not have been deducted from the invoice.
Good payment history. A good payment history may be established by paying monthly energy invoices by the net due date.
Past due invoices. The net amount is due within 15 days from the billing date. After 15 days, a service charge of 5% will be added to the net amount due. Failure to receive an invoice does not release customers from their obligation to pay. Customers who are unable to pay, may call Customer Service at 423-952-5014 or come to the JCPB office to discuss a possible payment agreement.
Customers failing to pay invoices on time will be sent a disconnect notice. Disconnect notices indicate the due date and past due amount. Upon expiration of the notice, service may be disconnected. Receiving the next monthly invoice does not replace or void the disconnect notice.
Payment of the past due invoice is required before service is restored. A service reconnect charge will apply and a deposit or additional deposit may also be required.
Returned checks. A $20.00 fee will be charged for all returned checks.
* Verify Rates
Our staff is committed to providing current, accurate rate information. It is our goal to update this site as changes occur. However, rates are subject to change without notice. Customers are encouraged to verify pricing with a JCPB representative.
