Mission Statement

Walk with our customers and employees with respect while providing reliable, relevant services to empower our community.

---

Vision Statement

To be the region’s leading economic catalyst and provider of comfort and convenience

JCPB is a community-owned, non-profit electric utility. The JCPB is governed by a local Board of Directors, representing the Town of Jonesborough, Washington County, and the City of Johnson City. Board meetings are held on a monthly basis beginning at 4:15 PM every fourth Tuesday in the JCPB boardroom, unless otherwise posted.

In direct service to the Board of Directors, is the President & CEO. The JCPB President & CEO operates in coordination with five organizational officers which include the Chief Financial Officer, Chief Operations Officer, Associate Operations Officer, Chief Public Relations Officer, and Technology Resource Officer. These officers supervise nine departments. These nine departments are as follows: Customer Service, Engineering, General Accounting, Human Resource, Purchasing & Physical Plant, Energy Services & Marketing, Safety & Environment, Construction, and Service.