Mission

JCPB is a community-owned, non-profit electric utility. The JCPB is governed by a local Board of Directors, representing the Town of Jonesborough, Washington County, and the City of Johnson City. Board meetings are held on a monthly basis beginning at 4:15 PM every fourth Tuesday in the JCPB boardroom, unless otherwise posted.

In direct service to the Board of Directors, is the General Manager. The JCPB General Manager operates in coordination with four organizational officers which include the Chief Financial Officer, Chief Operations Officer, Associate Operations Officer, and Chief Public Relations Officer. These officers supervise nine departments. These nine departments are as follows: Customer Service, Engineering, General Accounting, Human Resource, Purchasing & Physical Plant, Energy Services & Marketing, Safety & Environment, Construction, and Service.

Our mission as a power distributor is to be recognized by our customers, non-customers, and competitors as the leading energy and energy services provider in the region. We will:

• Seek out, understand, and act upon our customers' needs;
• Provide the highest quality energy and services at the lowest possible rates;
• Conduct all business with integrity and honesty;
• Promote and support economic development programs for the benefit of all.